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Frequently Asked Questions

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Generally it takes 4-7 days during seasons or sale period time can be extend to 6-10 days depending on the city.

You can click on My Account Button or Login/Signup button on top bar of the site to fill the registration or login form

As long as order is not booked for shipment companies you can request for change in address to our official business Whatsapp helpline or Call us @ 0332-7472277 

To track your order status on our site, go to Track Your Order Page, fill in the order id along with the email through which order was done to track the current status of the parcel.

Cards information are stored on 128 bit SSL Encrypted Data, which we don’t have any access.

Currently we don’t charge sales tax, but when we will start charging user will be notified.

Currently we are shipping to Pakistan, but we have to ship worldwide so stay tuned!

If you ordered two or more items together in a single order then all will come in one package, if you ordered two or more items in two different orders then you can request us to send one package else we will send it separetly  

Common Returns & Exchange related queries answered

Returns and Exchanges

For customize printed/engraved products our working model is ‘POD’ Print On Demand, every product specifically gets printed and ready as per individual order so we only give replacement/refund (in-store) in case of a damaged product or a wrong product/design being delivered. Replacement wont be executed other than these reasons.

Don’t need to worry, Contact us immediately with your ordered item details and received wrong item pictures, after successful verification, we will send you exchange item or will arrange delivery for your ordered item.

Don’t need to worry, Contact us immediately with your ordered item details and received damaged item pictures, after successful verification, we will compensate you or will deliver the new product*
 *Conditions apply

We will arrange the reverse pickup or exchange pickup from our 3rd party delivery companies. 

you can call us by dialing +92 332 7472 CPS (277) or you can connect with our support team on Whatsapp/Facebook/Instagram for your support

you have to immediately contact our support team through whatsapp or any social media message and inform them along with the order ID/ Order details, if the item is shipped then we won’t be able to accomodate your request and resending charges to correct address will be paid by customer

Print On Demand (POD) items can not be cancelled or change once the order is confirmed, verified and processed, additional charges will be beared by customer in case of any changes that are neccessary to be done.

Yes you can, we inform customers after marking their enquries regarding specific item if its out of stock item so that once item is in stock we can process and ship to the customer

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